International transaction process:
1. Search for the products
2. Solve problems and confirm the products
3. Quote the selected products
4. Types of payment
5. Delivery method
6. After-sale service
1.Search for the products
I think most people feel confused when entering into a website,cause they don’t know how to find the one they’d like when facing so many kinds of products. if you’re the one of them who are concerning and hesitating, don’t worry, I will teach you some simple ways to search. Hope it will help to find your satisfying products in the shortest time.
(1).search in the group (we classify all products into group)
For example, if you want to find an paracord bracelet,ncaa teams. firstly you have to find the paracord bracelet group, and then find it in this teams product, if you find another interested models during the searching, remember to write down the picture or the line in order for inquiry.
(2).go to the search bar on the top of website and choose “On Site”, then fill in the keyword or model number(1-2) or input the keyword or model mumber on the top of catalog (1-3)
(3).if you can’t find any interested models with the above two ways, remember not to leave in this way, pls send message online or mail us. There are some new products, We haven't upload them.At meanwhile, pls come up with the questions you want to ask, such as their material,size,usage etc.in word, you have to list the questions, we will try our best to answer them in earnest and patiently until you are satisfied
2. Solve problems and confirm the products
After search for a long time,and find one interested model,I think you must have some questions and concerns, for example the custome silicone bracelet,you will doubt: 1.how’s the quality of it ? 2.how’s structure ? 3.they can custome new logo,yes or no? 4.how’s bout the color? 5.how’s the material ? 6.product life service and after-sale service etc. 7.if we can do OEM for them ?
To solve your problems,here’s some answers
(1).regarding the sample fee, we can offer free sample in principle, if you have sincere heart to cooperate with us.We charge shipping cost only.if every customer require us to provide samples freely, it seems so difficult to us. So,we need you have sincere heart to cooperate with us.
(2).as for the product structure, the sales will send the photo of products in details,if the description and pictures can’t be reach your demand, we can take photo again as your requirement.
(3).if you have special products to be custom made, pls send drawings and details to us,the sales will send it to our technical and provide the accurate offer, at the same time, we will give you some suggestion.
But all above needs your cooperation, we will serve you sincerely.
3. Quote the selected products
After get understanding what you exactly need,so that we can offer the correct quote to you.
Communication is a very important part between us, it’s the beginning of our cooperation,.
It’s better to have your specified info as following:
Products: its product,picture,size,material,color, quanitities, more info as you can provide
Buyer: 1.did you ever buy from china? 2.what’s you company info ? etc.
Emak
